# Knowledge Base

## DTXplatform Knowledge Base

- [General Question](https://help.dtxplatform.com/general-question.md)
- [What are DTXplatform office hours?](https://help.dtxplatform.com/general-question/what-are-dtxplatform-office-hours.md)
- [How can I reach the DTXplatform support team?](https://help.dtxplatform.com/general-question/how-can-i-reach-the-dtxplatform-support-team.md)
- [I forgot my login/password, what should I do?](https://help.dtxplatform.com/general-question/i-forgot-my-login-password-what-should-i-do.md)
- [My account is banned. Why?](https://help.dtxplatform.com/general-question/my-account-is-banned.-why.md)
- [What is KYC and why do you ask me for it?](https://help.dtxplatform.com/general-question/what-is-kyc-and-why-do-you-ask-me-for-it.md)
- [What should I do if I can’t log in?](https://help.dtxplatform.com/general-question/what-should-i-do-if-i-cant-log-in.md)
- [KYC Customer Verification](https://help.dtxplatform.com/general-question/kyc-customer-verification.md)
- [Can my account be set up for both publisher and advertiser activities?](https://help.dtxplatform.com/general-question/can-my-account-be-set-up-for-both-publisher-and-advertiser-activities.md)
- [Which alphabets are accepted on the registration form?](https://help.dtxplatform.com/general-question/which-alphabets-are-accepted-on-the-registration-form.md)
- [When can I start working with you?](https://help.dtxplatform.com/general-question/when-can-i-start-working-with-you.md)
- [Is it free to open a DTXplatform account?](https://help.dtxplatform.com/general-question/is-it-free-to-open-a-dtxplatform-account.md)
- [Can anyone work with DTXplatform?](https://help.dtxplatform.com/general-question/can-anyone-work-with-dtxplatform.md)
- [What is DTXplatform?](https://help.dtxplatform.com/general-question/what-is-dtxplatform.md)
- [Are your pop-under ads compatible with https/ssl?](https://help.dtxplatform.com/general-question/are-your-pop-under-ads-compatible-with-https-ssl.md)
- [Can I use DTXplatform pop-under ads simultaneously with other pop-under networks?](https://help.dtxplatform.com/general-question/can-i-use-dtxplatform-pop-under-ads-simultaneously-with-other-pop-under-networks.md)
- [Can I use DTXplatform Ads with AdSense? Is it safe?](https://help.dtxplatform.com/general-question/can-i-use-dtxplatform-ads-with-adsense-is-it-safe.md)
- [Are the statistics updated real time?](https://help.dtxplatform.com/general-question/are-the-statistics-updated-real-time.md)
- [ Publishers Help Center](https://help.dtxplatform.com/publishers-help-center.md)
- [How can I change my payment details?](https://help.dtxplatform.com/publishers-help-center/how-can-i-change-my-payment-details.md)
- [What are the fees for wire transfers](https://help.dtxplatform.com/publishers-help-center/what-are-the-fees-for-wire-transfers.md)
- [What are DTXplatform payout frequency and thresholds?](https://help.dtxplatform.com/publishers-help-center/what-are-dtxplatform-payout-frequency-and-thresholds.md)
- [No, it can’t. A different email must be supplied for each account.](https://help.dtxplatform.com/publishers-help-center/no-it-cant.-a-different-email-must-be-supplied-for-each-account..md)
- [Traffic quality and Website Content Restrictions](https://help.dtxplatform.com/publishers-help-center/traffic-quality-and-website-content-restrictions.md)
- [Can I set a passback tag on my placement?](https://help.dtxplatform.com/publishers-help-center/can-i-set-a-passback-tag-on-my-placement.md)
- [How long does it take to receive payments from a wire transfer?](https://help.dtxplatform.com/publishers-help-center/how-long-does-it-take-to-receive-payments-from-a-wire-transfer.md)
- [How to add the tags to your website](https://help.dtxplatform.com/publishers-help-center/how-to-add-the-tags-to-your-website.md)
- [How many ads can I show per one webpage?](https://help.dtxplatform.com/publishers-help-center/how-many-ads-can-i-show-per-one-webpage.md)
- [What traffic can DTXplatform monetize?](https://help.dtxplatform.com/publishers-help-center/what-traffic-can-dtxplatform-monetize.md)
- [What are the average CPM rates per country?](https://help.dtxplatform.com/publishers-help-center/what-are-the-average-cpm-rates-per-country.md)
- [DTXplatform: Example Tags](https://help.dtxplatform.com/publishers-help-center/dtxplatform-example-tags.md)
- [How can I improve my eCPM?](https://help.dtxplatform.com/publishers-help-center/how-can-i-improve-my-ecpm.md)
- [Not seeing ads?](https://help.dtxplatform.com/publishers-help-center/not-seeing-ads.md)
- [What does IBAN mean in the payment details section?](https://help.dtxplatform.com/publishers-help-center/what-does-iban-mean-in-the-payment-details-section.md)
- [Advertisers Help Center](https://help.dtxplatform.com/advertisers-help-center.md): Advertisers Help Center
- [How can I access the payment method I'm interested in?](https://help.dtxplatform.com/advertisers-help-center/how-can-i-access-the-payment-method-im-interested-in.md)
- [Can I use emojis in creatives?](https://help.dtxplatform.com/advertisers-help-center/can-i-use-emojis-in-creatives.md)
- [What are the sizes of creatives for push and in-page campaigns?](https://help.dtxplatform.com/advertisers-help-center/what-are-the-sizes-of-creatives-for-push-and-in-page-campaigns.md)
- [Can I get a refund after the promo code activation?](https://help.dtxplatform.com/advertisers-help-center/can-i-get-a-refund-after-the-promo-code-activation.md)
- [Can I add a smaller than the minimal amount of money?](https://help.dtxplatform.com/advertisers-help-center/can-i-add-a-smaller-than-the-minimal-amount-of-money.md)
- [Can I make my payment without an invoice?](https://help.dtxplatform.com/advertisers-help-center/can-i-make-my-payment-without-an-invoice.md)
- [The amount of money I transferred to you ended up being smaller on my DTXplatform account balance. W](https://help.dtxplatform.com/advertisers-help-center/the-amount-of-money-i-transferred-to-you-ended-up-being-smaller-on-my-dtxplatform-account-balance.-w.md)
- [In what currency should I make my payments?](https://help.dtxplatform.com/advertisers-help-center/in-what-currency-should-i-make-my-payments.md)
- [How long does it take to add money to my DTXplatform account?](https://help.dtxplatform.com/advertisers-help-center/how-long-does-it-take-to-add-money-to-my-dtxplatform-account.md)
- [How can I get more traffic?](https://help.dtxplatform.com/advertisers-help-center/how-can-i-get-more-traffic.md)
- [Do you have any cashback or loyalty program for advertisers?](https://help.dtxplatform.com/advertisers-help-center/do-you-have-any-cashback-or-loyalty-program-for-advertisers.md)
- [Can I withdraw the unspent money?](https://help.dtxplatform.com/advertisers-help-center/can-i-withdraw-the-unspent-money.md)
- [Where can I see my current balance?](https://help.dtxplatform.com/advertisers-help-center/where-can-i-see-my-current-balance.md)
- [You charged me a sum exceeding my limits. Why?](https://help.dtxplatform.com/advertisers-help-center/you-charged-me-a-sum-exceeding-my-limits.-why.md)
- [Which fraud control technologies do you use?](https://help.dtxplatform.com/advertisers-help-center/which-fraud-control-technologies-do-you-use.md)
- [Google-proxy](https://help.dtxplatform.com/advertisers-help-center/google-proxy.md)
- [How to make your first deposit?](https://help.dtxplatform.com/advertisers-help-center/how-to-make-your-first-deposit.md)
- [How does language targeting work?](https://help.dtxplatform.com/advertisers-help-center/how-does-language-targeting-work.md)
- [Can I switch my account from Advertiser to Publisher?](https://help.dtxplatform.com/advertisers-help-center/can-i-switch-my-account-from-advertiser-to-publisher.md)
- [Why was my account suspended?](https://help.dtxplatform.com/advertisers-help-center/why-was-my-account-suspended.md)
- [Do you have an API or SDK?](https://help.dtxplatform.com/advertisers-help-center/do-you-have-an-api-or-sdk.md)
- [How can I get a personal manager?](https://help.dtxplatform.com/advertisers-help-center/how-can-i-get-a-personal-manager.md)
- [Why am I getting traffic from countries that I am not targeting?](https://help.dtxplatform.com/advertisers-help-center/why-am-i-getting-traffic-from-countries-that-i-am-not-targeting.md)
- [Why I'm not receiving traffic on my campaign?](https://help.dtxplatform.com/advertisers-help-center/why-im-not-receiving-traffic-on-my-campaign.md)
- [What pricing models do you support?](https://help.dtxplatform.com/advertisers-help-center/what-pricing-models-do-you-support.md)
- [Do you work with fixed rates?](https://help.dtxplatform.com/advertisers-help-center/do-you-work-with-fixed-rates.md)
- [Do you work with direct publishers or with SSP/DSP?](https://help.dtxplatform.com/advertisers-help-center/do-you-work-with-direct-publishers-or-with-ssp-dsp.md)
- [Who takes care of my campaigns?](https://help.dtxplatform.com/advertisers-help-center/who-takes-care-of-my-campaigns.md)
- [What budget should I start with?](https://help.dtxplatform.com/advertisers-help-center/what-budget-should-i-start-with.md)
- [Why isn't my payment approved?](https://help.dtxplatform.com/advertisers-help-center/why-isnt-my-payment-approved.md)
- [Why was my payment rejected?](https://help.dtxplatform.com/advertisers-help-center/why-was-my-payment-rejected.md)
- [GEO Tier On DTXplatform](https://help.dtxplatform.com/advertisers-help-center/geo-tier-on-dtxplatform.md)
- [Why Can't I see my campaign stats?](https://help.dtxplatform.com/advertisers-help-center/why-cant-i-see-my-campaign-stats.md)
- [What is the time zone of the reports?](https://help.dtxplatform.com/advertisers-help-center/what-is-the-time-zone-of-the-reports.md)
- [How long does it take until my campaign gets approved?](https://help.dtxplatform.com/advertisers-help-center/how-long-does-it-take-until-my-campaign-gets-approved.md)
- [I paused/stopped a campaign, but my balance is reduced! Why?](https://help.dtxplatform.com/advertisers-help-center/i-paused-stopped-a-campaign-but-my-balance-is-reduced-why.md)
- [How do I get invoices after i made my deposit?](https://help.dtxplatform.com/advertisers-help-center/how-do-i-get-invoices-after-i-made-my-deposit.md)
- [DTXplatform Ad Policy](https://help.dtxplatform.com/advertisers-help-center/dtxplatform-ad-policy.md)
- [Prohibited Products and Services](https://help.dtxplatform.com/advertisers-help-center/prohibited-products-and-services.md)
- [How to read and understand your campaign stats?](https://help.dtxplatform.com/advertisers-help-center/how-to-read-and-understand-your-campaign-stats.md)
- [Why hasn't my deposit been approved?](https://help.dtxplatform.com/advertisers-help-center/why-hasnt-my-deposit-been-approved.md)
- [What is the recommended Rate per GEO for each ad format?](https://help.dtxplatform.com/advertisers-help-center/what-is-the-recommended-rate-per-geo-for-each-ad-format.md)
- [What are the available targeting options on the Self Service platform?](https://help.dtxplatform.com/advertisers-help-center/what-are-the-available-targeting-options-on-the-self-service-platform.md)
- [What is the minimum and maximum bid for each ad format?](https://help.dtxplatform.com/advertisers-help-center/what-is-the-minimum-and-maximum-bid-for-each-ad-format.md)
- [What tokens are available?](https://help.dtxplatform.com/advertisers-help-center/what-tokens-are-available.md)
- [What is our refund policy?](https://help.dtxplatform.com/advertisers-help-center/what-is-our-refund-policy.md)
- [Why doesn’t my campaign receive any traffic (or receive very low volume)?](https://help.dtxplatform.com/advertisers-help-center/why-doesnt-my-campaign-receive-any-traffic-or-receive-very-low-volume.md)
- [What are the available pricing models for each ad format?](https://help.dtxplatform.com/advertisers-help-center/what-are-the-available-pricing-models-for-each-ad-format.md)
- [How do I register for an advertiser account with DTXplatform?](https://help.dtxplatform.com/advertisers-help-center/how-do-i-register-for-an-advertiser-account-with-dtxplatform.md)
- [Why was my campaign declined?](https://help.dtxplatform.com/advertisers-help-center/why-was-my-campaign-declined.md)
- [Can advertisers from all over the world open an account with DTXplatform?](https://help.dtxplatform.com/advertisers-help-center/can-advertisers-from-all-over-the-world-open-an-account-with-dtxplatform.md)
- [How can I edit my campaign targeting options after I completed it?](https://help.dtxplatform.com/advertisers-help-center/how-can-i-edit-my-campaign-targeting-options-after-i-completed-it.md)
- [Can I track my conversions on my DTXplatform panel?](https://help.dtxplatform.com/advertisers-help-center/can-i-track-my-conversions-on-my-dtxplatform-panel.md)
- [How much time after the campaign was approved does it take to start getting traffic?](https://help.dtxplatform.com/advertisers-help-center/how-much-time-after-the-campaign-was-approved-does-it-take-to-start-getting-traffic.md)
- [General guidelines for creating Push Notifications campaign](https://help.dtxplatform.com/advertisers-help-center/general-guidelines-for-creating-push-notifications-campaign.md)
- [What are the available paying methods on the Self Service platform?](https://help.dtxplatform.com/advertisers-help-center/what-are-the-available-paying-methods-on-the-self-service-platform.md)
- [How to optimize your push notification campaign](https://help.dtxplatform.com/advertisers-help-center/how-to-optimize-your-push-notification-campaign.md)
- [How to fund your account by using a PayPal account?](https://help.dtxplatform.com/advertisers-help-center/how-to-fund-your-account-by-using-a-paypal-account.md)
- [How do I activate a coupon code?](https://help.dtxplatform.com/advertisers-help-center/how-do-i-activate-a-coupon-code.md)
- [How to Pause my Campaign?](https://help.dtxplatform.com/advertisers-help-center/how-to-pause-my-campaign.md)
- [How do I create my first campaign?](https://help.dtxplatform.com/advertisers-help-center/how-do-i-create-my-first-campaign.md)
- [How to duplicate my campaign creative?](https://help.dtxplatform.com/advertisers-help-center/how-to-duplicate-my-campaign-creative.md)
- [How can I understand the reason my Campaign was declined?](https://help.dtxplatform.com/advertisers-help-center/how-can-i-understand-the-reason-my-campaign-was-declined.md)
- [Integration Document RTB](https://help.dtxplatform.com/doc/integration-document-rtb.md)