> For the complete documentation index, see [llms.txt](https://help.dtxplatform.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.dtxplatform.com/general-question.md).

# General Question

- [What are DTXplatform office hours?](https://help.dtxplatform.com/general-question/what-are-dtxplatform-office-hours.md)
- [How can I reach the DTXplatform support team?](https://help.dtxplatform.com/general-question/how-can-i-reach-the-dtxplatform-support-team.md)
- [I forgot my login/password, what should I do?](https://help.dtxplatform.com/general-question/i-forgot-my-login-password-what-should-i-do.md)
- [My account is banned. Why?](https://help.dtxplatform.com/general-question/my-account-is-banned.-why.md)
- [What is KYC and why do you ask me for it?](https://help.dtxplatform.com/general-question/what-is-kyc-and-why-do-you-ask-me-for-it.md)
- [What should I do if I can’t log in?](https://help.dtxplatform.com/general-question/what-should-i-do-if-i-cant-log-in.md)
- [KYC Customer Verification](https://help.dtxplatform.com/general-question/kyc-customer-verification.md)
- [Can my account be set up for both publisher and advertiser activities?](https://help.dtxplatform.com/general-question/can-my-account-be-set-up-for-both-publisher-and-advertiser-activities.md)
- [Which alphabets are accepted on the registration form?](https://help.dtxplatform.com/general-question/which-alphabets-are-accepted-on-the-registration-form.md)
- [When can I start working with you?](https://help.dtxplatform.com/general-question/when-can-i-start-working-with-you.md)
- [Is it free to open a DTXplatform account?](https://help.dtxplatform.com/general-question/is-it-free-to-open-a-dtxplatform-account.md)
- [Can anyone work with DTXplatform?](https://help.dtxplatform.com/general-question/can-anyone-work-with-dtxplatform.md)
- [What is DTXplatform?](https://help.dtxplatform.com/general-question/what-is-dtxplatform.md)
- [Are your pop-under ads compatible with https/ssl?](https://help.dtxplatform.com/general-question/are-your-pop-under-ads-compatible-with-https-ssl.md)
- [Can I use DTXplatform pop-under ads simultaneously with other pop-under networks?](https://help.dtxplatform.com/general-question/can-i-use-dtxplatform-pop-under-ads-simultaneously-with-other-pop-under-networks.md)
- [Can I use DTXplatform Ads with AdSense? Is it safe?](https://help.dtxplatform.com/general-question/can-i-use-dtxplatform-ads-with-adsense-is-it-safe.md)
- [Are the statistics updated real time?](https://help.dtxplatform.com/general-question/are-the-statistics-updated-real-time.md)