🚦Advertisers Help Center

Advertisers Help Center

How can I access the payment method I'm interested in?Can I use emojis in creatives?What are the sizes of creatives for push and in-page campaigns?Can I get a refund after the promo code activation?Can I add a smaller than the minimal amount of money?Can I make my payment without an invoice?The amount of money I transferred to you ended up being smaller on my DTXplatform account balance. WIn what currency should I make my payments?How long does it take to add money to my DTXplatform account?How can I get more traffic?Do you have any cashback or loyalty program for advertisers?Can I withdraw the unspent money?Where can I see my current balance?You charged me a sum exceeding my limits. Why?Which fraud control technologies do you use?Google-proxyHow to make your first deposit?How does language targeting work?Can I switch my account from Advertiser to Publisher?Why was my account suspended?Do you have an API or SDK?How can I get a personal manager?Why am I getting traffic from countries that I am not targeting?Why I'm not receiving traffic on my campaign?What pricing models do you support?Do you work with fixed rates?Do you work with direct publishers or with SSP/DSP?Who takes care of my campaigns?What budget should I start with?Why isn't my payment approved?Why was my payment rejected?GEO Tier On DTXplatformWhy Can't I see my campaign stats?What is the time zone of the reports?How long does it take until my campaign gets approved?I paused/stopped a campaign, but my balance is reduced! Why?How do I get invoices after i made my deposit?DTXplatform Ad PolicyProhibited Products and ServicesHow to read and understand your campaign stats?Why hasn't my deposit been approved?What is the recommended Rate per GEO for each ad format?What are the available targeting options on the Self Service platform?What is the minimum and maximum bid for each ad format?What tokens are available?What is our refund policy?Why doesn’t my campaign receive any traffic (or receive very low volume)?What are the available pricing models for each ad format?How do I register for an advertiser account with DTXplatform?Why was my campaign declined?Can advertisers from all over the world open an account with DTXplatform?How can I edit my campaign targeting options after I completed it?Can I track my conversions on my DTXplatform panel?How much time after the campaign was approved does it take to start getting traffic?General guidelines for creating Push Notifications campaignWhat are the available paying methods on the Self Service platform?How to optimize your push notification campaignHow to fund your account by using a PayPal account?How do I activate a coupon code?How to Pause my Campaign?How do I create my first campaign?How to duplicate my campaign creative?How can I understand the reason my Campaign was declined?

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