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🚦Advertisers Help Center

Advertisers Help Center

How can I access the payment method I'm interested in?chevron-rightCan I use emojis in creatives?chevron-rightWhat are the sizes of creatives for push and in-page campaigns?chevron-rightCan I get a refund after the promo code activation?chevron-rightCan I add a smaller than the minimal amount of money?chevron-rightCan I make my payment without an invoice?chevron-rightThe amount of money I transferred to you ended up being smaller on my DTXplatform account balance. Wchevron-rightIn what currency should I make my payments?chevron-rightHow long does it take to add money to my DTXplatform account?chevron-rightHow can I get more traffic?chevron-rightDo you have any cashback or loyalty program for advertisers?chevron-rightCan I withdraw the unspent money?chevron-rightWhere can I see my current balance?chevron-rightYou charged me a sum exceeding my limits. Why?chevron-rightWhich fraud control technologies do you use?chevron-rightGoogle-proxychevron-rightHow to make your first deposit?chevron-rightHow does language targeting work?chevron-rightCan I switch my account from Advertiser to Publisher?chevron-rightWhy was my account suspended?chevron-rightDo you have an API or SDK?chevron-rightHow can I get a personal manager?chevron-rightWhy am I getting traffic from countries that I am not targeting?chevron-rightWhy I'm not receiving traffic on my campaign?chevron-rightWhat pricing models do you support?chevron-rightDo you work with fixed rates?chevron-rightDo you work with direct publishers or with SSP/DSP?chevron-rightWho takes care of my campaigns?chevron-rightWhat budget should I start with?chevron-rightWhy isn't my payment approved?chevron-rightWhy was my payment rejected?chevron-right🌎GEO Tier On DTXplatformchevron-rightWhy Can't I see my campaign stats?chevron-rightWhat is the time zone of the reports?chevron-rightHow long does it take until my campaign gets approved?chevron-rightI paused/stopped a campaign, but my balance is reduced! Why?chevron-rightHow do I get invoices after i made my deposit?chevron-right🚨DTXplatform Ad Policychevron-rightProhibited Products and Serviceschevron-rightHow to read and understand your campaign stats?chevron-rightWhy hasn't my deposit been approved?chevron-rightWhat is the recommended Rate per GEO for each ad format?chevron-rightWhat are the available targeting options on the Self Service platform?chevron-rightWhat is the minimum and maximum bid for each ad format?chevron-rightWhat tokens are available?chevron-rightWhat is our refund policy?chevron-rightWhy doesn’t my campaign receive any traffic (or receive very low volume)?chevron-rightWhat are the available pricing models for each ad format?chevron-rightHow do I register for an advertiser account with DTXplatform?chevron-rightWhy was my campaign declined?chevron-rightCan advertisers from all over the world open an account with DTXplatform?chevron-rightHow can I edit my campaign targeting options after I completed it?chevron-rightCan I track my conversions on my DTXplatform panel?chevron-rightHow much time after the campaign was approved does it take to start getting traffic?chevron-rightGeneral guidelines for creating Push Notifications campaignchevron-rightWhat are the available paying methods on the Self Service platform?chevron-rightHow to optimize your push notification campaignchevron-rightHow to fund your account by using a PayPal account?chevron-rightHow do I activate a coupon code?chevron-rightHow to Pause my Campaign?chevron-right🍫How do I create my first campaign?chevron-rightHow to duplicate my campaign creative?chevron-rightHow can I understand the reason my Campaign was declined?chevron-right
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