> For the complete documentation index, see [llms.txt](https://help.dtxplatform.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.dtxplatform.com/publishers-help-center/not-seeing-ads.md).
# Not seeing ads?
If you’re a publisher and have just integrated our placement-code (ad-code) to your website, doesn’t matter whether it’s for pop, push, redirect or display, it might take up to 10 minutes for our ad server to begin delivering ads to requests generated by your website or app.\
\
If 10 minutes have passed and you still don’t see ads, please read below for potential reasons:\
\
Coverage - we might not have demand for your specific request. your request contains targeting that includes your location, device, connection type and many other targeting parameters. It can be that in the specific time you’re checking your website we don’t have a ‘buyer’ for that request. Still, we do cover a majority of your traffic and we advise to check reports a couple of hours after you’ve integrated the tags to see through our reports that a good percentage of your requests were filled with ads.\
\
Integration issue - if the reports still don’t hold numbers after a few hours, check whether the tag you’ve copy pasted from DTXplatform interface matches with what currently is integrated to your website, and not blocked by any feature of you website. for help with integration please ping your publisher manager.
---
# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.
## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:
```
GET https://help.dtxplatform.com/publishers-help-center/not-seeing-ads.md?ask=&goal=
```
`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.