# KYC Customer Verification To build strong relationships between publishers/advertisers on the one side and DTXplatform on the other side and to make the payment process transparent, we apply the KYC process. KYC is an acronym for “Know your Customer”, a term used for the customer identification process. The KYC procedure includes providing documents to determine the true identity and beneficial ownership of the account. This procedure is required by international business standards and helps to make communication in terms of legal and financial issues easier. To complete this account verification process you need to provide our team with the state-issued ID, the info about your payment account linked to your DTXplatform account, or any additional info that might be deemed relevant. Please make sure that the information you provide to us is correct and that you use an active email address so that you can communicate with us. The Customer information you submit to us will be verified within 5-7 business days that is why we highly recommend you to provide it about 14 days before the payment due date. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://help.dtxplatform.com/general-question/kyc-customer-verification.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.