How can I understand the reason my Campaign was declined?

The first thing you can do is go over our article of common Campaign decline reasons:

https://help.dtxplatform.com/en/articles/5887306-why-was-my-campaign-declined

Once your campaign has been declined, you will receive an alert via email with a campaign number for reference. In order to fully understand why your campaign was declined please do the following:

  1. Go to Campaigns:

2. Click on Creatives:

3. By clicking on the information icon under the status column, you will be able to see the reason your campaign was declined:

Last updated