How can I understand the reason my Campaign was declined?
The first thing you can do is go over our article of common Campaign decline reasons:
https://help.dtxplatform.com/en/articles/5887306-why-was-my-campaign-declined
Once your campaign has been declined, you will receive an alert via email with a campaign number for reference. In order to fully understand why your campaign was declined please do the following:
Go to Campaigns:
2. Click on Creatives:
3. By clicking on the information icon under the status column, you will be able to see the reason your campaign was declined:
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