For the complete documentation index, see llms.txt. This page is also available as Markdown.

Why I'm not receiving traffic on my campaign?

You might not be receiving traffic for any of the following reasons:

  • You ran out of funds: Campaigns stop receiving traffic when the account balance has been depleted.

  • Your bid is too low: There might be campaigns which have outbid you. Contact your account manager or support representative for insights into the bidding system.

  • Your campaign has been flagged: Make sure to check your ads for compliance flags, which may be preventing you from getting traffic due to compliance limitations. You can check the flags per each banner/URL when you click on the blue flag next to your banner/URL in the Ads tab)

  • No available traffic for the selected targeting: Please check how many impressions are available for the selected targeting with your account manager or contact support@dtxplatform.group

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